1. Who we are

We are Kubooh Ltd, a company creating calming sensory products for children and families.

2.What information do we collect?

When you use our website or shop with us, we may collect:
Personal details — like your name, email address, phone number and delivery address when you place an order or create an account.
Payment information — such as billing address and payment card details (securely processed by our payment providers — we do not store your full card details ourselves).
Contact history — when you contact us by email, social media or form submissions.
Website usage — including your IP address, browser type, pages visited and how you interact with our site. This helps us improve your experience.

3.How do we use your information?

We use your information to:
Process and deliver your orders.
Communicate with you about your orders, queries or account.
Send you occasional updates, special offers or product news (only if you opt in).
Improve our website and customer experience.
Keep our website secure and prevent fraud.

4.Cookies

Like most websites, we use cookies and similar tools to:
Make our website work smoothly.
Remember what’s in your cart.
Understand how you use our site so we can improve it.
Show you relevant ads or offers.

You can manage cookies in your browser settings — please note that disabling cookies may affect how our website works for you.

5. Who do we share your information with?

We only share your information with trusted partners who help us run our business — for example:
Payment processors and delivery companies.
IT service providers who help us run our website.
Marketing or email service providers (only if you’ve opted in).

We will never sell your information to other companies for their own marketing.

6.How we keep your data safe

We store your information securely and limit access only to those who need it. We use secure systems and trusted third-party services with strict data protection standards.

7.How long do we keep your information?

We keep your information for as long as you have an account with us, or as long as we need it to fulfil your orders, provide customer support or meet legal obligations.

8.Your rights

You have the right to:
Access the personal data we hold about you.
Correct any inaccuracies.
Request that we delete your data (where possible).
Withdraw your consent at any time for marketing communications.

To do any of these, please contact us at Meow@kubooh.com.

9. Links to other websites

Sometimes we link to other sites. Please remember their privacy policies may differ from ours — we are not responsible for their content or policies.

10.Changes to this policy

We may update this policy occasionally — we’ll post any updates here. Please check back if you’d like to stay up to date.

11.Contact us

If you have any questions about this policy or your data, please email us at Meow@kubooh.com

Thank you for trusting Kubooh.